Terms & Conditions

Acceptance of Terms



Introduction


Welcome to Nana.Mom! These Terms and Conditions outline the rules and regulations for the use of Nana.Mom's Website and Services.

By accessing this website and using our services, we assume you accept these terms and conditions in full. Do not continue to use Nana.Mom's website or services if you do not accept all of the terms and conditions stated on this page.

Intellectual Property Rights


Other than the content you own, under these Terms, Nana.Mom and/or its licensors own all the intellectual property rights and materials contained in this Website and our services.

Restrictions


You are specifically restricted from the following:

Publishing any website material in any other media without prior consent. Selling, sublicensing and/or otherwise commercializing any website material. Using this website or our services in any way that is or may be damaging to Nana.Mom. Engaging in any data mining, data harvesting, data extracting, or any other similar activity in relation to this website.

Your Content


In these Terms and Conditions, “Your Content” shall mean any audio, video, text, images, or other material you choose to display on this website or provide to us in the course of using our services. By displaying Your Content, you grant Nana.Mom a non-exclusive, worldwide, irrevocable license to use, reproduce, adapt, publish, translate, and distribute it in any and all media.

No Warranties


This website and our services are provided “as is,” with all faults, and Nana.Mom expresses no representations or warranties of any kind related to this website or the materials contained on this website.

Limitation of Liability


In no event shall Nana.Mom, nor any of its officers, directors, and employees, be held liable for anything arising out of or in any way connected with your use of this website or our services.

No Refund Clause


All transactions made through Nana.Mom are non-refundable. We do not provide refunds for any fees or charges, including but not limited to subscription fees, in-app purchases, or any other fees incurred for the use of our services.

Indemnification


You hereby indemnify to the fullest extent Nana.Mom from and against any and/or all liabilities, costs, demands, causes of action, damages, and expenses arising in any way related to your breach of any of the provisions of these Terms.

Variation of Terms


Nana.Mom is permitted to revise these Terms at any time as it sees fit, and by using this website, you are expected to review these Terms on a regular basis.

Assignment


Nana.Mom is allowed to assign, transfer, and subcontract its rights and/or obligations under these Terms without any notification. However, you are not allowed to assign, transfer, or subcontract any of your rights and/or obligations under these Terms.

Entire Agreement


These Terms constitute the entire agreement between Nana.Mom and you in relation to your use of this website and our services and supersede all prior agreements and understandings.

Governing Law & Jurisdiction


These Terms will be governed by and interpreted in accordance with the laws of the state/country of Ohio, and you submit to the non-exclusive jurisdiction of the state and federal courts located in Ohio for the resolution of any disputes.

Subscription / Cancelation


All of our subscriptions are no-contract and clients are free to cancel with a minimum of 30 days notice from their next billing date. Prior to cancellation it is your responsibility to ensure all media assets, customer lists, configured features (templates, workflows etc.), funnels, websites, and phone numbers are transferred or removed from service. 

Once your cancellation is processed this is irreversible and all data within the system will be purged including any phone numbers purchased through the system. If you'd like to transfer out any actively used phone numbers it will be your responsibility to submit the porting request to do so. 

In lieu of cancelling your account permanently you may opt to suspend your billing for a short specified period of time after which point we will be able to resume your account. During this time all access, communications (Phone/SMS/Email), websites, automations, and other services will be paused. You will be responsible for the direct maintenance fees of phone numbers charged by the carrier however they will not be terminated/released. All functions and billing will automatically resume after the specified period of time. Suspensions are limited to 90-day spans after which billing will resume for a minimum of 30 days.

Contact Us

Contact@nana.mom

Mon-Fri: 8AM-7PM

513-647-1100

© 2023 Nana.Mom - All Rights Reserved.